Need help? Email piggybank.support@icloud.com (please put "EVP Ghost Recorder" in the subject). We usually reply within a few days.
Recording doesn't start. Allow microphone access in Settings › Privacy & Security › Microphone › EVP Ghost Recorder.
I can't hear playback. Turn up the volume and check that a Bluetooth device isn't connected. Each clip shows its level (peak dBFS); if it says the recording is silent, the microphone didn't capture audio. If filters such as noise removal make a clip silent, turn them off or lower the strength.
Where are my recordings? Everything is stored only on your iPhone. Deleting the app deletes your recordings, so export clips (WAV) or session logs you want to keep.
How do I restore Pro? Open the Pro screen (★ Go Pro) and tap Restore Purchases while signed in with the same Apple Account.
What does Pro include? Spectral noise removal and noise gate, unlimited investigation sessions, session log exports (CSV, JSON, printable), and markers, A/B/C EVP ratings and tags. It's a one-time purchase.